Last updated: April 2024
Refunds can be requested by a customer only within 7 days of sign-up or the start of the contract. The refund will be granted — if requested within 7 days of first sign-up or initiation of the contract — without any questions or conditions, and processed within 48 hours of the request.
Any request for a refund by the customer after 7 days will be denied.
A customer can request cancellation of the membership at any time. Such cancellation will be effective immediately and the membership will not renew in the next billing cycle. However, the customer may continue to use the membership benefits until the end of the current pre-paid billing period.
To request a refund or cancel your subscription, email us at hello@digitalpolo.com with your account details. We will process your request promptly.
All matters relating to this refund policy shall be governed by and construed in accordance with the applicable laws of the jurisdiction listed in our contact information.
Digital Polo Inc.
USA (Delaware) & India (Kolkata)
Phone: +1 302 351 2817 / +91 80 1703 1704
Email: hello@digitalpolo.com